About Us

The staff at Fishfinders.com strives to offer you, our customer, The Best Value found on the internet today! Our Best Value pledge includes:

 • Expert Guidance - Researching for the perfect fishfinder can be a daunting task, especially with all the makes and models to choose from. For those who are experiencing this dilemma, we can help you objectively match the features of our machines with your needs

 • Competitive Price Guarantee - Find a "better" price guarantee or package offer at another U.S.-based retailer when you are ready to purchase, and we will make our BEST effort to insure you a more attractive deal

 • Great Selection - We carry many different makes and models of fishfinders because we want to be able to make sure we provide the fishfinder that best meets the needs of each and every customer

 • Post-Sale Support - After receipt of your fishfinder from Fishfinders.com, you may have questions on use and installation. Call us or e-mail us for expert assistance

We thank you for your considered patronage!

Shipping Policy

Domestic (United States) and Canadian orders are accepted, processed, and shipped via UPS. All orders are shipped insured with the carrier. Fishfinders.com, its staff, or representatives do not guarantee shipment and/or delivery dates. Fishfinders.com does not refund shipping charges for paid expedited shipping services (i.e. Next Day Air) not delivered on time unless refunded by the specified carrier. We do not ship to APO's/FPO's.

Shipping times are NOT guaranteed unless expeditied shipping is selected and paid for. Shipping delivery time may vary. Within the continental USA, please allow 1 to 7 days for delivery after payment is recieved. Pick-up day does not count as a day in transit.

It is against the regulations of credit card merchant banks to accept any signed waiver of delivery without a signature. UPS may leave a package without signature at their driver's discretion, but they are responsible for the loss. If a claim is made by you for a package not received when left by a UPS driver, they will mark your name and address into their systems to never leave a package without a signature in the future. For low value orders, Fishfinders.com may not require a signature upon delivery. For orders of value of $200 or more signature will be required as required. It is a requirement of the credit card banks to prove a signature was captured during delivery as a way to reduce fraud.

Returns

Fishfinders.com offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain an RMA number, please send an email to sales@fishfinders.com or call 888-542-1918 and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%; please contact our customer service for details.

Privacy Policy

Fishfinders.com has created this privacy policy to demonstrate our firm commitment to your privacy on our website. We believe that the confidentiality and protection of our visitors' and customers' information is one of our fundamental responsibilities and greatest priorities. This is why we want you to know how we will handle information we obtain about you when you visit our site or when you make a purchase from Fishfinders.com.

Anytime you visit, we collect and store the following information: The name of the domain name from which you access our website and the names of the pages visited while visiting our site. We do NOT capture or store your particular user identification.

If you send us an e-mail: We ask that you do not send confidential information to us via e-mail since e-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information like your credit card number, you might want to call us, fax us, or send it by postal mail instead.

We will not obtain personal-identifying information about you when you visit our site unless you choose to provide such information to us. We will never sell or distribute your information to any outside organization for solicitation purposes (unless as noted below). If you have any questions, please do not hesitate to ask via e-mail.

With our on-line ordering system, we will encrypt order information, including payment information, using Secure Sockets Layer (SSL) technology to ensure that our customers' information is safe as it is sent over the Internet to our server.